OES Return Policy
Return unused product within 30 days of receipt. If requesting a refund, a 10% restocking fee and shipping costs will be deducted from the original invoice amount. Except for shipping, there are no charges for exchange of a product within 30 days. Original invoice must accompany all returns. Ship securely wrapped packages via UPS or insured Parcel Post. Packages MUST be prepaid – sorry, we do not accept COD’s. For items which include a manufacturers waranty, please follow their instructions. Motorized and electric powered items do not qualify for returns/exchanges. All of our packages are triple checked and padded and protected as much as possible but if something is missing or damaged please notify us within 48 hours. Please contact us at (866) 790-SURF if you have any questions about this return policy.
How do I return something?
Please Contact Us to get a Return Merchandise Authorization email. The email will contain return instructions.