If you are unsure if we ship to you, send us your full name and address and requested items for a shipping quote to firstname.lastname@example.org or give us a call @ 904-461-9415. We are located at 3930 A1A South in St. Augustine, Florida 32080.
Online orders sometimes cannot be shipped to a PO Box, military APO/FPO or international address. We require that the shipping address match the billing address on the credit card that you are using to place the order. This helps protect you from theft or fraud because the address you enter is verified. If you wish to ship to a separate give us a call to place your order and verify your identity.
Shipping Paddle Boards: Ocean Extreme Sports offers FREE SHIPPING on any NEW paddle board. Free Shipping does not apply to any used board we have for sale or any board that is on sale. Free Shipping is available for the lower 48 states. Anyone in Alaska or Hawaii may contact us for a shipping quote at 904-461-9415. All paddle boards must be inspected by the buyer upon delivery. Do not sign for your shipment if there is any damage to your board. Refuse shipment and we will send you another board at no additional cost. Once you sign for your board you assume all responsibility of damage.
Need your stuff Express? Orders placed with Express Shipping by noon EST (Monday through Friday) will ship by the next business day. Orders placed during the weekends and the holidays will take an extra day to ship. Express orders usually arrive the following business day after the shipping date. Express shipping is not available for Alaska, Hawaii, and United States Territories. We cannot express shipping to PO Boxes, APO/FPO addresses
International Shipping Policy: We currently do not ship regular orders outside of the USA & Canada. International orders can be arranged by contacting us at email@example.com or calling us at 904-461-9415 and are accepted on a per basis situation. Not all international requests are approved. If your international order is approved, please note the following: 1. All shipping expenses are covered by purchaser. 2. Payment is accepted only through bank transfers. * (Approved Letters of Credit are the only exceptions) 3. All bank / transfer fees are paid by purchaser. 4. No returns or refunds.
Limitation of Liability: Though we do our best to service our customers effectively we cannot be held responsible for product once it has left our location, especially once it has crossed the country border or is in the process of crossing the country border. NEITHER OCEANEXTREMESPORTS.COM, OCEAN EXTREME SPORTS GROUP, LLC, EXTREME KITES NOR OUR SUPPLIERS SHALL BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES INCURRED BY THE BUYER OR ANY THIRD PARTIES AS A RESULT OF ANY ALLEGED DEFECTS OF ANY PRODUCT OR SERVICE PROVIDED HEREUNDER, OR OTHERWISE ARISING FROM THE SALE OR USE OF ANY SUCH PRODUCT OR SERVICE.
Free Shipping Offers: We offer free shipping on specially marked items. Free shipping is not applicable for Canada or International Shipments.
Shipping Methods: We use United Parcel Service (UPS) for most orders, United States Postal Service (USPS) for small orders.. International orders are usually shipped United States Postal Service (USPS). Paddle boards are shipped through 3rd party freight companies and may take extra days to process and ship.